Long Term Customer Relationships

Long Term Customer Relationships

At EWFM we believe the key to achieving long term customer relationships is down to 2 main things:

  • Quality of our service
  • Quality of our products

We pride ourselves on both of these and they have been clearly on display with one of our major customers here in the UK.  From originally supplying to only 1 site, we are now supporting various sites across the UK with Loading Arms and Couplings.

The last 2-3 years have seen us visit their sites on numerous occasions allowing us to gain a deep understanding of what is important to them and, in November last year, we visited with key members of our Manufacturing Plant to discuss further options with them.

Recently we delivered 3 Top Loading Arms to replace their existing arms which had got old and had started to leak, causing mess and problems on site.

 

2 x 3” Model 621 Top Loading ArmsLong Term Customer Relationships 1

Being used with Gasoil these arms are equipped with the following:

  • Four Swivel Joints for vertical and horizontal movement
  • A spring balance cylinder for easy operation and balance throughout the arm when in operation.
  • A ball valve to manually open and close the fluid channel.
  • A Vacuum breaker to allow quick drainage after closing the valve.

General information on this model

  • Commonly in 3″ and 4″ Sizes
  • Most popular Top loading Arm
  • Available in Carbon and Stainless Steel

 

1 x 4” Model 2374 Top Loading ArmLong Term Customer Relationships 2

Being used for asphalt this arm is equipped with the following,

  • Four Swivel Joints for vertical and horizontal movement
  • A spring balance cylinder for easy operation and balance throughout the arm when in operation.
  • A ball valve to manually open and close the fluid channel.
  • A Vacuum breaker to allow quick drainage after closing the valve.
  • A mechanical locking device to keep the arm in a secured position when filling.
  • High Level sensor for Automatic shut off once the  tanker is full.
  • Electrically heating up to the ball valve.

General information on this model

  • Commonly in 3″ and 4″ Sizes
  • Most popular Chemical Top loading Arm
  • Can also be heated by hot oil and steam

 

Discussions are currently taking place to supply further Loading Arms to them this year.

We work together with you to ensure your satisfaction throughout the process,  so get in touch with us today and start to build your long-term relationship with us, so we can help your business grow and operate safely.

Tel : +44 (0) 1763 248650

Email : sales@ewfm.co.uk

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